Paradise Patio Furniture Competitive Advantages

image000000(53) Gloria Langan

Here at Paradise Patio Furniture, we pride ourselves on being different from our competitors. You can decide if that means better!

Here are some of the ways we are different:

a.

We pay careful attention to the way furniture should be built. We don’t cut corners. Except 4 of them for each table!

b.

We stress ergonomic correctness. For example, a seat should fit your rear end, not be flat. That means the seat should have “declination”, meaning the back of the seat is lower than front, for your comfort.

c.

Our furniture functions like furniture should. If it didn’t function or be comfortable, then it wouldn’t be furniture.

d.

We use high quality materials, even if they cost us more.

e.

We take extra steps when we powder coat, so that your furniture looks amazing and lasts a very long time. For many years to come, season after season.

f.

We always sandblast before we powder coat to remove all impurities. This facilitates longevity, rust prevention, it removes dirt, grime, and all impurities, prior to bonding the powder coating to the metal.

g.

We have high-quality Iron workers/structural metal fabricators, not just welders.

h.

Within our team we have a degree in engineering & welding from a leading university.

i.

Our entire team is very knowledgeable and experienced.

j.

We are artistically inspired by design.

k.

We have been in business over 10 years, with plans to stay around for many more.

l.

We use the toughest thread available UV Bonded Polyester for the thread that we use in our cushions so your cushion seams will not come apart and break.

m.

Fabrics we use have a 5 to 10 year limited warranty. We offer a lifetime warranty on our frames. We build them right and we stand by them.

n.

We have our own artisans and designers on site.

o.

The owner, Brandon, is very hands-on and the MasterMind behind the design. You will always have access to him when needed. He is intricately involved with every step of the business, from furniture design and manufacturing to customer service to running an efficient business.

p.

We do truly custom work. For example, you can show us a photo (or website) of what you want, and we’ll build it for you. You Want It We Build It!

q.

We care about building a personal relationship with each of our customers. Which is why so many of them come back, over and over again. We love making new friends!

r.

Our job is not complete until the customer is 100% satisfied and has a smile on their face.

s.

We really care! This is more borne out by our actions than our words.

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What Makes Us Truly Different?

Yeah, we know – every company thinks they’re different (translation: better) than the rest. But it doesn’t matter what we think. It only matters what you think.

So, here are a few things that differentiate us – based in large part on what we hear from our clients:

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1

We actually return calls. If your experience is anything like ours, you regularly send emails, texts, DMs, website form submittals, and leave voicemails – that are either never returned or only get returned after several tries or far too much time passing. In 99% of cases, we respond to messages within one business day.

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2

We educate you. Most of our clients know very little about patio furniture, and even less about powder coating, sand blasting, and other furniture refurbishment techniques. But if you’re about to invest your time and money into any of these things, you should know what your options are, what to look for, what questions to ask, pros and cons of each, costs, and more. Since we’re experts in these things, we actually LOVE sharing our expertise with you. For us, an educated client is the best client.

We are hiring concept, Open positions available. Elevate your career with a team that values your potential. Discover the possibilities and grow with us. Your journey starts here.
3

We are available. Yes, we have business hours. But if you need us during non-business hours, isn’t it nice to know that you should have no trouble reaching us?

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4

We’re not clock-punchers. If you are talking to us by phone, Zoom, or in person, there’s never a meter running. Need a minute of our time to ask a simple question? Fine. Need an hour for us to explain things in detail? Also fine.

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5

We communicate with you. Of the last ten people who came to your house (for any reason, but including people you are paying), how many of them texted or called you en route to let you know their ETA? And made sure you knew exactly who would show up at your door? We’re guessing less than ten! When Paradise Patio makes deliveries or pickups, this will happen virtually every time.

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6

We are local. OK, this one might not be that unusual. But isn’t it nice to know that anyone you deal with from Paradise Patio has lived in your area for years? And that all of our furniture is manufactured, and sourced, we design, build and sell to you factory direct and by us! locally Mesa Arizona OK, to that point, here are a couple of pieces of Arizona trivia:
a. Humphrey's Peak (north of Flagstaff) is the highest mountain in Arizona, at 12,635 feet.
b. The southernmost ski mountain in North America is Mount Lemmon, near Tucson.

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7

We care about our employees. Alright, most businesses would claim that applies to them. But in our case, we really do give our employees higher pay, better benefits, more time off, more training, more mentoring, more positive feedback, more advancement and growth opportunities, more encouragement for their suggestions to improve the business (which often get implemented), and more chances to broaden their horizons by doing new things. Think this is just marketing hype? Ask any of them!

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8

Hands-on management. All of our team members and clients have direct access to our owner, Brandon and his wife, Gloria. So do you!

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9

We stand by our workmanship. If there is any issue with our products or services, let us know and we’ll do everything in our power to rectify it. Your happiness is paramount to us!

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10

We’re fun, and passionate. Or at least that’s our opinion. We truly enjoy what we do, and so if we’re doing it at your home or our store, we want to have fun doing it. A big part of that is making sure that you’re enjoying yourself too. It’s literally impossible for us to be happy if we have an unhappy client. Note:
a. Both Brandon and Gloria are competitive pool players.
b. Brandon is a two-time national world pool player billards champion!

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11

You won’t find better prices or value. If you find anyone else providing a lower price than ours (for essentially the same product or service, of course), let us know and we’ll match it.